Technical and Administrative Report Writing Skills

Effective Techniques for Communication and Dispute Resolutions
Effective Techniques for Communication and Dispute Resolutions
3 December، 2017
SHRM-CP | SHRM-SCP Preparation Course
3 December، 2017
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Technical and Administrative Report Writing Skills

technical and administrative report writing skills

Technical Writing

Course Objectives
  • Determining terms of reference and writing an introduction
  • Brainstorming
  • Applying the four-stage reading process, group discussion on conclusion and recommendations
  • Investigating faulty construction methods (research design faults and problem areas, make observations/findings, mind map and write a rough draft.)
  • Interpreting graphic material, graphic presentation
  • Editing the specification
  • Creating a specification template
  • Writing the specification
  • Delivery of a two minute presentation (each delegate delivers a presentation on a particular aspect of the technical report)

 

Course content

Introduction

  • Goals.
  • Types of report (Formal Report, Technical Memo, Technical Proposals, Equipment or Maintenance Manuals, Journal Articles).
  • Category of reader (skilled, decision-maker, technical, operator, general non-specialists).

Compiling the report

  • Compiling the report.
  • Establishing a framework.
  • Terms of reference (subject matter, purpose, reader identification).

Report structure

  • Findings
  • Observations
  • Discussions
  • Conclusion
  • Recommendations
  • Executive summary
  • Other sections (title page, table of contents, lists, appendices, references).

Elements of Technical Writing

  • Factual versus opinion.
  • Logical flow of writing.
  • Results of research.
  • Case Study: Developing awareness of fact and opinion and substantiating opinions with facts.
  • Practical Session: Determining terms of reference and writing an introduction.

Checking the specification

  • Functional language correctness.
  • Prototypes.
  • Realistic specifications.
  • Compliance test and evaluation criteria.
  • Practical Session: Editing the specification.

Development process

  • Research (interviewing, listening, note taking, reading).
  • Organizing the report.
  • Development methods (general to specific, specific to general, chronological, sequential, cause and effect, comparison, spatial).
  • Overview of conclusion / recommendations section.
  • Practical Session: Applying the four-stage reading process, group discussion on conclusion and recommendations.

Accreditation
accreditation
Notes:
  • Extra fees for international certificates
  • 5 % discount for advance booking
  • 10 % discounts for groups
  • Special offers for corporates & gov. entities
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